Privacy Policy

Last updated: 11/5/25

At tjaymic.com we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://tjaymic.com], make a purchase, or interact with our services.

By using our site, you agree to the terms outlined in this policy.

1. What Information We Collect

We collect personal information that you voluntarily provide when you:

• Make a purchase
• Subscribe to a membership or newsletter
• Fill out a form
• Register for an account
• Contact us via email or chat

This may include:

• Name
• Email address
• Billing and shipping address
• Payment information (processed securely via third-party payment gateways)
• Login details (if account created)
• IP address and device/browser information

2. How We Use Your Information

We use the data we collect to:

• Fulfill and manage orders and subscriptions
• Provide customer support
• Personalize user experience
• Send newsletters or promotional emails (only if you opt in)
• Detect and prevent fraud
• Improve our website and services

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal data. This includes SSL encryption and secure payment gateways. Sensitive data like payment info is never stored on our servers.

4. Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences
• Analyse website traffic
• Enhance user experience

You can control cookie settings in your browser.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your data with trusted third parties only when necessary, such as:

• Payment processors (e.g., Stripe, PayPal)
• Shipping services
• Email platforms (e.g., for newsletters you opted into)

Each of these partners is required to protect your data in compliance with applicable laws.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Withdraw consent for marketing emails at any time
• Request data portability (where applicable)
• File a complaint with a data protection authority

To exercise your rights, contact us at info@tjaymic.com

7. Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll post the new version on this page with an updated date. We encourage you to review it periodically.

9. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Email: info@tjaymic.com

Shipping Policy

Last updated: 11/5/25

Thank you for shopping at T Jay Mic. Below is our Shipping Policy to help you understand how we process and deliver your orders.

1. Processing Time

All orders are processed within [1–3 business days] (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

During high-demand periods (e.g. holidays or sales), processing times may be slightly longer.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Note: Delivery times are estimates and may vary depending on your location and external factors (e.g., customs, weather, carrier delays).

3. International Shipping

We currently ship to the following countries: most country.

Shipping costs and delivery times for international orders vary by destination and will be calculated at checkout.

Customs, Duties, and Taxes:
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. T Jay Mic is not responsible for these charges if they are applied and are your responsibility as the customer.

4.Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order using the carrier’s website.

5. Delays and Lost Packages

We are not responsible for delays caused by the shipping carrier or for packages lost due to incorrect address information provided by the customer.

If your order hasn’t arrived within the estimated time, please contact us at info@tjaymic.com with your order number, and we’ll be happy to assist you.

6. Questions?

If you have any questions about shipping or delivery, feel free to contact us at:
Email: info@tjaymic.com

Return & Refund Policy

Last updated: 11/5/25

We want you to love your purchase from T Jay Mic. If you're not completely satisfied, we’re here to help.

1. Returns

We accept returns within 21 days of the delivery date. To be eligible for a return, your item must:

• Be unused and in the same condition that you received it
• Be in the original packaging
• Have a receipt or proof of purchase

Please do not send your purchase back to the manufacturer.

2. Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Downloadable software or digital products
• Personalized/custom-made items
• Clearance or final sale items

3. Refunds

Once we receive and inspect your return, we’ll notify you by email. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5–10 business days.

Late or missing refunds?
If you haven’t received a refund yet:

1. Check your bank account again
2. Contact your credit card company—it may take some time before your refund is officially posted
3. If you’ve done all of this and still haven’t received your refund, contact us at info@tjaymic.com

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, email us at info@tjaymic.com with your order number and a photo of the issue.

5. Return Shipping

You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

If you're returning a high-value item, we recommend using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item.

6.  How to Start a Return

To initiate a return, please contact us at info@tjaymic.com with your order number and reason for return. We’ll provide you with return instructions.

7. Questions?

If you have any questions about our return and refund policy, please contact us:

Email: info@tjaymic.com